Conducting a performance review

This training takes a contemporary look at the performance review.

Public (6 to 10 participants) :

Novice managers or established managers who need to refresh their interview techniques as a useful management tool. No prerequisites.

Learning objectives :

• Refresh interview techniques as a useful management tool
• Fully understand the structure of the meeting and its technical aspects
• Develop soft skills to smoothly perform reviews

skills addressed :

• Prepare the interview and define the points to be discussed
• Use listening and rephrasing skills
• Distinguish the conditions for an objective and reliable appraisal
• Separate facts from opinions, be aware of bias in the appraisal
• Set a SMART objective

Assessment and tracking :

• Support from a qualified instructor
• Individualised debriefing
• Attendance register
• Certificate of completion
• Satisfaction questionnaire

benefits

• Participative and operational
• Augmented by one serious game