Conflict Management

[vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]A specialist dialogue simulator on conflict management, to practise managing tension face-to-face without clashing with anyone.[/vc_column_text][vc_column_text]

Target GROUPs

Novice or experienced managers who want to communicate better with their employees[/vc_column_text][vc_column_text]

Learning objectives

• Develop listening skills that overcome the effects of aggression
• Remain assertive and constructive in any situation
• Identify the causes of conflicts and the real challenges
• Take back the initiative and re-orientate the debate
• Separate negotiable and non-negotiable
• Bring out viable options
• Find the best way out

[/vc_column_text][vc_column_text]

TEACHING METHODS

• 1 dialogue simulation (3 chapters)
• 5 video clips
• 1 evaluation quiz
• 10 memo cards
• 1 certificate of achievement

[/vc_column_text][vc_column_text]

HIGHLIGHTS

• A unique tool that allows you to practice on your own without damage when faced with a resisting interlocutor
• Designed with Natixis, PwC and Orange

[/vc_column_text][vc_column_text]

languages

• French
• English
• German
• Portuguese
• Polish
• Turkish

[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1519295686946{padding: 20px !important;background-color: #f7f7f7 !important;border-radius: 10px !important;}”][vc_column][vc_btn title=”Ask for a demo” style=”flat” color=”mulled-wine” size=”lg” align=”center” button_block=”true” link=”url:http%3A%2F%2Fen.daesign.com%2Fdemander-demonstration-de-produit||target:%20_blank|” el_class=”ds-orange”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

YOU COULD ALSO BE INTERESTED IN

• Recognising and rewarding your employees
• Communicating better by actively listening
• Improvement through corrective feedback

[/vc_column_text][/vc_column][/vc_row]